FAQ – Consultations

Is Hypnosis Covered by Medibank?

Rebates are not provided by Medicare, Medibank or any other private health insurers for this type of consultation.

Can I change my appointment if I need to?

Yes you can change you appointment without any penalty up to 24 hours before the appointment, however unfortunately with less than 24 hours notice we do charge a cancellation fee. The cancellation fee is the full session, as we have put aside that time to deal specifically with your issue.

What is the clinic location?

We are located at 10 Whitford Way, Frankston Vic 3199, it is a private house / residence.

Can I get to the clinic via Private Car ?

The clinic is easily accessed off the Morning Peninsula Link M11, by taking the Cranbourne Road exit and then turning right towards Frankston and then turning left into Ferndale Drive and taking the 2nd street on the right which is Whitford Way. Number 10 is on the left hand side of the street between Chatterley Court and Willow Road. There is plenty of parking on Whitford Way and there are even recessed parking bays for your convenience and car safety.

Getting To The Clinic:

Public Transport: From Frankston Station catch the 791 bus up and along Cranbourne Road and get opposite at Ferndale Drive (bus takes about 30 minutes), which is located opposite Karingal Hub. Walk up Ferndale Drive and turn right into Whitford Way – total walk is about 650 metres or about 8 minutes on foot.

Private Car: The clinic is easily accessed off the Morning Peninsula Link M11, by taking the Cranbourne Road exit and then turning right towards Frankston and then turning left into Ferndale Drive and taking the 2nd street on the right which is Whitford Way. Number 10 is on the left hand side of the street between Chatterley Court and Willow Road. There is plenty of parking on Whitford Way and there are even recessed parking bays for your convenience and car safety.

Can my wife, husband, partner, sit in on the appointment?

There may be circumstances where it is necessary for a partner or spouse to sit in on a session, which can be undertaken with prior arrangement. However in the whole, it is suggested that partners and spouses do not sit in on the session, as they can be a distraction to the journey as they unfold, which in turn can be detrimental for all concerned.

Can I get a Medicare Bulk Billing Payment at HypnosisSoul?

HypnosisSoul does not have a Medicare Provider Number, hence bulk billing is not possible, and there is no Medicare Rebate.

How long are sessions?

Quantum Consciousness sessions are 150 minutes, Past Life Regression is capped at 180 minutes, and a Life Between Lives Spiritual Integration is a maximum of 4 hours.

Do you have a waiting room?

Unfortunately we have no waiting room, so if you turn up early to your appointment, please wait in the car until just before the appointment time. Please be aware I may be finishing with another client, so some silence would be very much appreciated upon approach.

Do you have toilets in the Clinic?

Yes, we have two toilets for use by clients.

What are your consultation fees?

Quantum Consciousness sessions cost $330 inclusive of GST, Past Life Regression sessions are $350 and Life Between Lives sessions are $550 inclusive of GST.

Do you offer discounts to Concession Card Holders?

Yes we consider the individuals circumstances and do offer a discount for people who have a Concession card, generally it is around 10%, and we can discuss your needs individually.

Do you take a deposit upon making an appointment?

Yes, we generally ask for a $150 deposit for new clients who wish to make an initial appointment booking for any of the journeys. This is respectfully requested to be transferred via bank transfer.

When are consultation fees due?

All fees are due and payable at the end of the session, except when a deposit has been taken prior to the consultation, whereby only the balance is due on the day.

Where can I download the intake form?

The intake form can be downloaded here.

Is what I say treated as Confidential?

Yes, our conversations are confidential; however there are established limitations to confidentiality.  All personal information gathered by the practitioners during the provision of the services will remain confidential and secure except when: (1) It is subpoenaed by a court, (2) Failure to disclose the information would place you and or another person at risk, (3) Your prior approval has been obtained to: provide a written report to another professional or agency, e.g. your GP / solicitor, or to discuss the material with another person, e.g. a partner, parent or employer. To ensure that you receive the best possible care, details of your case may be discussed with the practitioner’s supervisor in confidential terms. During these discussions your identity will not be revealed.

Will information be recorded about what we discuss?

Yes, in order to provide the best support possible to you, HypnosisSoul will need to collect and record personal information, manually and electronically, during each session. The information will be used to set goals and to monitor progress which may be relevant for future sessions. Paper information will be stored in a locked filing cabinet and electronic information under password protected software.